Alba Castro
MGM Resorts
Player Communication Specialist
CV+ Score - 4.1
Communication
92%
Responsiveness
82%
Friendliness
82%
Comps above offer
62%
Everything Else
73%
Customer Reviews
Overall Rating
Alba is a Player Communication Specialist. She is very easy to work with, and personable as well.
Overall Rating
Alba is an MGM PCS and reached out after a trip I had last Fall. She has helped get me setup a few times at Bellagio, although not with much above and beyond what I can book with my offers directly. However, she has helped answer questions on comping off at backend, transportation, and other items I can't book myself easily.
Overall Rating
Alba is always responsive and goes out of her way to ensure I have the most enjoyable stay each time I’m in Vegas. Head and shoulders above all previous hosts